TERMS OF SERVICE
TERMS OF SERVICE
Last updated: July 29, 2026. Please read these terms carefully.
Welcome to Jellyfish. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from Jellyfish, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
ACCEPTANCE OF TERMS
- —By accessing or using the Jellyfish Marketplace website and services, you agree to be bound by these Terms of Service
- —If you do not agree with any part of these terms, you must not use our services or marketplace portal
- —We reserve the right to update these terms at any time in accordance with Bangladesh E-Commerce guidelines
- —Continued use of the site after changes constitutes acceptance of the updated terms
ACCOUNT & REGISTRATION
- —You must be at least 18 years old or possess legal guardian consent to make purchases
- —You are responsible for maintaining the confidentiality of your account credentials and OTP verification codes
- —You agree to provide accurate, current, and complete delivery contact details during checkout
- —We reserve the right to suspend accounts engaged in abusive order cancellations or fraudulent chargebacks
- —Account sharing or unauthorized access attempts are strictly prohibited
ORDERS & PAYMENTS
- —All marketplace prices are listed in Bangladeshi Taka (BDT / ৳) inclusive of applicable statutory taxes
- —Payments are securely processed via Cash on Delivery (COD) and authorized Mobile Financial Services (bKash, Nagad)
- —We reserve the right to verify or cancel orders in cases of suspected inventory stockout or fraudulent activity
- —Customers are entitled to inspect delivery packaging before completing cash on delivery settlement
- —Multi-vendor orders may be fulfilled in separate consignments from respective verified merchant warehouses
INTELLECTUAL PROPERTY & MERCHANTS
- —All platform branding and software are the intellectual property of Jellyfish Marketplace
- —Merchant brand logos, trademarks, and catalog assets remain the property of their respective verified merchants
- —Counterfeit products, trademark infringements, and unauthorized replicas are strictly prohibited on the platform
- —Verified merchants operate under platform compliance policies and consumer protection warranties
PROHIBITED CONDUCT
- —Using the site for any unlawful purpose or in violation of any applicable laws
- —Attempting to gain unauthorized access to our systems or other user accounts
- —Uploading malicious code, viruses, or any harmful content
- —Engaging in any activity that disrupts or interferes with the site's functionality
- —Using bots, scrapers, or automated tools without explicit permission
LIMITATION OF LIABILITY
- —Jellyfish shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the site or products
- —We do not guarantee that the site will be uninterrupted, error-free, or free of harmful components
- —Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim
- —Some jurisdictions do not allow certain limitations of liability, so the above may not apply to you
CONTACT US
- —Email: [email protected]
- —For legal inquiries, please allow up to 5 business days for a response
- —We value your feedback and strive to resolve any concerns promptly and fairly
These Terms of Service constitute the entire agreement between you and Jellyfish regarding your use of the site. If any provision is found to be unenforceable, the remaining provisions will remain in full effect.