What is Jellyfish Marketplace and what does it sell?

Jellyfish Marketplace is Bangladesh's premier verified multi-vendor e-commerce platform offering authentic anime apparel, premium streetwear, footwear, and lifestyle collectibles from certified national merchants with nationwide Cash on Delivery.

Jellyfish is a multi-vendor marketplace in Bangladesh with verified sellers offering streetwear, anime apparel, and footwear with Cash on Delivery across all 64 districts.

How does Cash on Delivery work when ordering from Jellyfish Marketplace?

Shoppers can place orders without upfront payment. Consignments are delivered to your doorstep via Pathao or Steadfast courier, allowing parcel inspection before handing over cash payment to the delivery agent.

Pay only when the parcel arrives at your door. You can inspect the package before paying the delivery agent in cash.

How can independent brands and designers register to sell on Jellyfish Marketplace?

Independent brands register via the Merchant Onboarding Portal, submit verification documents, configure custom stores, list catalog items, and receive automated weekly settlement payouts directly to their bank or bKash accounts.

Visit the merchant registration page, submit your trade license and business documents, get verified, then start selling with automated shipping and weekly payouts.

What is the return window and exchange process on Jellyfish Marketplace?

Jellyfish provides a 7-day hassle-free return window for size exchanges, manufacturing defects, or mismatched products under standard consumer protection standards.

You have 7 days from delivery to request a return or size exchange. Log in, go to Orders, and select Return/Exchange. The courier picks up from your doorstep.

RETURN POLICY

RETURNS & EXCHANGES

Hassle-free returns within 7 days. Your satisfaction is our priority.

INITIATE RETURN

Contact our support team within 7 days of delivery with your order number and reason for return.

GET APPROVED

Our team will review your request and send you a return authorization within 24 hours.

SHIP IT BACK

Pack the item securely in original packaging and ship it to the address provided in the authorization.

RECEIVE REFUND

Once we receive and inspect the item, your refund or exchange will be processed within 3-5 business days.

ELIGIBLE FOR RETURN

Unworn apparel with tags intact
Unopened collectible figures and accessories
Defective or damaged items (with photo proof)
Wrong item received

NOT ELIGIBLE

Items worn, washed, or altered
Custom printed items (unless defective)
Items without original tags or packaging
Returns requested after 7 days of delivery

IMPORTANT NOTE

CUSTOM PRINTED ITEMS ARE ONLY ELIGIBLE FOR RETURN IF THEY ARE DEFECTIVE OR IF THE PRINT DOES NOT MATCH YOUR APPROVED MOCKUP. PLEASE CONTACT US WITH PHOTOS FOR IMMEDIATE ASSISTANCE.